Delivery
Sat 4th Sept 2021
We are aware that couriers are not working to time schedules. This is not only affecting us, but every other business in the UK. We have had timed deliveries to us turn up 2 days later. This is down to a national issue with drivers and delivery agents being short of staff. Changing couriers will not make a difference.
It will arrive.
As of 26th July 2021 we are suspending shipping outside of the UK....sorry, but we have such huge delays at borders / customs and our staff are being blamed for it. So we are stopping the shipping.
However, Office Staff are working from home and as a result responses will be at varied times during the day and evening.
Despatch is working as normal – and we are working alongside the couriers we use to despatch as normal.
NEW European Charges Import / Export Duties
We are based in Yatton, South West England, we ship everything from here. NOTHING is dropped shipped from anywhere else. If you are buying from a European Union country ( outside of England ) then your local government may impose import duties - they are the customer responsibility not ours.
If you are in England, Scotland, Wales and Northern Ireland the price you see is the price you pay, plus normal delivery.
NORWAY - we are no longer shipping to Norway. 19th July 2021
DELIVERY
Gun laws around the world are ever changing and evolving - therefore if you do not see your country listed, please do still email and ask. We can check what we believe to be the Law and advise what we can and cannot ship.
Jersey and Guernsey JE and GY postcodes - we may contact you to top up the postage on items.
WE ONLY SELL WHAT WE HAVE IN STOCK - NO DROP SHIPPING WAITING.
Airgun 101 always intend to despatch within 24 hrs of the order being received.
Mon – Fri. ( Exceptions can happen - illness - power cuts - pandemic )
TOP TIP - order more for better value postage. 😁👍
UK Postage
Envelope £0.95 - First Class
Upto 1kg - Option for Royal Mail 2nd Class £3.80 and 1st Class £4.50 confirmed delivery.
Upto 1Kg - UPS Tracked Service £6.29
Upto 2Kg - Royal Mail Tracked 2/3 day - £5.99
Over 1Kg or up to 8Kg UPS Tracked Mon - Fri £6.99
8Kg to 11Kg UPS Tracked £7.50
11kg and above we will contact you to confirm price.
Please be aware if you are not in for a delivery we cannot rearrange, this is something YOU must arrange with the courier directly.
If you want your item for the forthcoming weekend we suggest ordering on or before 11am on the Wednesday and don't use 2nd class postage.
We want everyone to get what they have purchased as soon as possible. We do the best we can, but postal prices are rising and service levels are no longer guaranteed. We work to bring the best value in postage vs speed. Sometimes waiting an extra day can save quite a few ££'s
ALL postage is handled by Royal Mail / Parcel Force / UPS - we are not liable for any delays to deliveries - we are not liable for lost time, and damages you feel you incur through late delivery. We offer zero compensation for any late deliveries or lost in post out of our control.
Lost items in the Royal Mail Post - we always endeavour to do our best here at Airgun 101 Shop - however we have zero control over the Postman, which applies to us and any other business. If the Postman loses the parcel or item we have a number to trace every parcel, therefore until we can confirm a lost parcel via the Royal Mail we will not resend any item. We always recommend using the courier option.
We always supply a despatched / shipped alert and if applicable it will contain a number to confirm delivery or tracking if the option is paid for.
You can copy the delivery notification number / tracking number and paste it into the tracking section on either
If the Number begins with PFW then use
https://www.parcelforce.com/track-trace
UPS Tracking
https://www.ups.com/gb/en/services/tracking/information.page
EU + Worldwide
ALL postage is at your own risk - we provide zero insurance or guarantee on deliveries - therefore we suggest selecting TRACKED postage on checkout.
If it gets lost and is not tracked - then it's the customers loss and we are not liable.
Allow extra time for EU deliveries, up to 7 days.
Worldwide ( Not EU or UK )
Allow up to 4 weeks for delivery - if you need it faster email us, we can arrange it, but cost will be high. Everything is tracked. This does drive cost up, but due to losses and claims of Non Delivery we do only ship using tracked.
Items We Don't Send
Couriers have restrictions on items they will and will not ship. From experience we find Scopes and Gun Chassis DO get inspected by courier companies / customs. They then normally refuse to send outside of the UK postcode system. Even though the item is totally legal for sale. Therefore because we have had experience of this, which costs us a financial loss, we DO NOT ship scopes and gun chassis outside the UK.
Sending Restricted Items - Airguns / Moderators
We DO NOT currently send airguns, air pistols or moderators via any form or courier or in house despatch team. We prefer the purchaser to visit the store where we can assist them face to face.
It is illegal to sell an air weapon through the post or via a courier - it must be a face to face transfer with ID confirmed and at this time we do this in store.
Collection
Collection is possible between 10am and 2pm Wed - Sat
We advise checking stock online before calling in, just in case.
Airgun 101 - Silicone Productions Ltd
Unit 4
Market Industrial Estate
Kenn Moor Road
Yatton
BS49 4RF
Contact Us
We operate 8am to 4pm Mon - Fri - GMT 8am to 4pm for Emails / Support
Despatches only - Sat 9am to 11am
Do not work Bank Holidays
We do not work Sunday's