We are operating regular despatch as normal during the lockdown in 2021.
However, Office Staff are working from home and as a result responses will be at varied times during the day and evening.
Despatch is working as normal – and we are working alongside the couriers we use to despatch as normal.
NEW European Charges Import / Export Duties
Any import / export duties charged on items purchased are entirely the responsibility of the customer. We complete export paperwork and always state the value of the items, thus if your receiving country levies extra charges then the customer is responsible for paying them.
DELIVERY
Gun laws around the world are ever changing and evolving - therefore if you do not see your country listed, please do still email and ask. We can check what we believe to be the Law and advise what we can and cannot ship.
Jersey and Guernsey JE and GY postcodes - we will contact you to top up the postage on items.
WE ONLY SELL WHAT WE HAVE IN STOCK - NO DROP SHIPPING WAITING.
Airgun 101 always intend to despatch within 24 hrs of the order being received.
Mon – Fri. ( Exceptions can happen - illness - power cuts - pandemic )
TOP TIP - order more for better value postage. 😁👍
UK Postage
Envelope £0.76 - First Class
Up to 8kg £5.99 this is tracked by UPS
8kg and above we will contact you to confirm price.
Please be aware if you are not in for a delivery we cannot rearrange, this is something YOU must arrange with the courier directly.
If you want you item for the forthcoming weekend we suggest ordering before 11am the Wednesday before.
We want everyone to get what they have purchased as soon as possible. We do the best we can, but postal prices are rising and service levels are no longer guaranteed. We work to bring the best value in postage vs speed. Sometimes waiting an extra day can save quite a few ££'s
ALL postage is handled by Royal Mail / Parcel Force / UPS - we are not liable for any delays to deliveries - we are not liable for lost time, and damages you feel you incur through late delivery. We offer zero compensation for any late deliveries or lost in post out of our control.
We always supply a despatched / shipped alert and if applicable it will contain a number to confirm delivery or tracking if the option is paid for.
You can copy the delivery notification number / tracking number and paste it into the tracking section on either
If the Number begins with PFW then use
https://www.parcelforce.com/track-trace
UPS Tracking
https://www.ups.com/gb/en/services/tracking/information.page
EU + Worldwide
ALL postage is at your own risk - we provide zero insurance or guarantee on deliveries - therefore we suggest selecting TRACKED postage on checkout.
If it gets lost and is not tracked - then it's the customers loss and we are not liable.
Allow extra time for EU deliveries, up to 7 days.
Worldwide ( Not EU or UK )
Allow up to 4 weeks for delivery - if you need it faster email us, we can arrange it, but cost will be high. Everything is tracked. This does drive cost up, but due to losses and claims of Non Delivery we do only ship using tracked.
Items We Don't Send
Couriers have restrictions on items they will and will not ship. From experience we find Scopes and Gun Chassis DO get inspected by courier companies / customs. They then normally refuse to send outside of the UK postcode system. Even though the item is totally legal for sale. Therefore because we have had experience of this, which costs us a financial loss, we DO NOT ship scopes and gun chassis outside the UK.
Collection
Collection is possible if booked with sales@airgun101.com
Between 10am and 12pm Mon - Fri - YOU MUST BOOK FIRST
Airgun 101 - Silicone Productions Ltd
Unit 4
Market Industrial Estate
Kenn Moor Road
Yatton
BS49 4RF
Contact Us
We operate 8am to 4pm Mon - Fri - GMT 8am to 4pm for Emails / Support
Despatches only - Sat 9am to 11am
Do not work Bank Holidays
We do not work Sunday's